Shipping & Delivery

We ship orders to all US states and territories, as well as 100 other countries. All orders are shipped within 1-3 Business Days of ordering (Monday-Friday). Your order will be shipped via Standard Shipping (unless you select to expedite). Once your order is shipped, you will receive a shipping confirmation email that will notify you of the carrier and the shipment tracking number.


Free Standard Shipping on all U.S orders over $100

Standard Shipping - $5.95 - Estimate Delivery Time 5-10 Business Days
Expedited Shipping - $29.95 - Estimate Delivery Time 4-8 Business Days


Standard Shipping - $7.95 - $10.95 - Estimate Delivery Time is 7-12 Business Days
Expedited Shipping - $29.95 - Estimate Delivery Time is 4-8 Business Days 

Expedited Shipping - $29.95 - Estimate Delivery Time is 4-8 Business Days


Arrival time is an estimate and unfortunately, cannot be guaranteed. We'll do our best to ship your order as soon as possible so it can be delivered in a timely manner.


If your order is Undeliverable as Addressed due to Insufficient Address, the carrier will return the package back to our warehouse. This process may take up to 60 days (due to international shipping). Once we receive your package, we will notify you by email. If you would like us to re-ship your package to the correct address, shipping charges will apply to your order. If you choose to be refunded, original shipping charges and 10% restocking fee will be deducted from your refund.



All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). Genuine People has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting

We ship your package DDU, "duties and taxes unpaid". If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Genuine People. Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery. If you refuse a shipment from Genuine People, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Genuine People.


All items are priced and charged in US dollars at checkout. The exact exchange rate is determined by the bank that issued your credit card and reflects the daily exchange rate. The following website offers an easy and free foreign exchange rate calculation with up-to-the-minute exchange rates: